Supervisory & Management Skills

Supervisory & Management Skills

Gold Seal: 5 Credits * BC Housing: 16 CPD Points

Live online events


4 days, 08:30 AM PDT - 12:30 PM PDT


  • GS Credits: 5
  • BC Housing CPD Points: 16
  • Member Rate $650.00 excl. GST
  • $850.00 excl. GST


In this course, participants will improve their skills in leadership, management, and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. 

 At the end of the course participants will be able to:   

  • Understand the differences between leadership, management, and supervision. 
  • Identify different leadership styles and approaches. 
  • Apply different leadership styles to deal with various situations. 
  • Knowledge of motivational theories – Mazlow, Herzberg, MARS. 
  • Ability to enhance individual and group performance and engagement. 
  • Understand different personality styles and how to communicate appropriately. 
  • Effectively manage time. 
  • Understanding stress and how to manage it at work. 
  • Knowledge of substance abuse, recognition, and prevention. 
  • Conduct a successful toolbox talk. 
  • Appropriately discipline and/or terminate staff. 
  • Apply various negotiating skills. 
  • Deal with difficult people, conflict, and confrontation. 
  • Use collaborative decision-making skills. 
  • Understand a systems approach to the management of construction companies.  


This course consists of a blend of 16 hours of instructor-led sessions plus an online/exam portion involving research, reading, and answering questions (7-8 hours) that will be marked by the instructors.  

To receive a 5 Gold Seal accredited certificate, you must complete the online/exam portion after the instructor-led sessions. 

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.    


Delivery Method: Virtual Session – Zoom Meeting or In-Person/Classroom delivery available.

Course Fee Includes: Access to the course, course materials, and a digital certificate upon completion.  

Who Should Attend

This course is designed for construction owners, managers, estimators, and supervisors. 

What Previous Participants Have Said

“Great class! Instructor was able to hold our attention for long periods of time even in a virtual environment.” 

“The course had excellent layout and presentation.” 

“This course really made me reflect on how I handle issues when they come up. For example, focusing on work issues rather than personal issues.” 

“I found the information on hiring, terminating, and personality types particularly interesting and can’t wait to implement some of the skills I have learned.” 

Technical Requirements

**For Virtual Delivery Sessions Only**

  1. Computer or laptop

    • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cellphones may not be adequate

    • Windows 10 or Mac iOS. 

  1. Webcam (Mandatory) – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class

  2. Microphone (Mandatory)

  3. Internet connection- For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. The minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.

  4. A quiet space with minimal distractions –The microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.

  5. Comfortable chair