Microsoft Outlook 365

Microsoft Outlook 365

Live online events


4 hours, 07:30 AM PDT - 11:30 AM PDT


Presented by Isabelle Perry
  • Member Rate $199.00 excl. GST
  • $299.00 excl. GST


This course is intended for anyone who uses Microsoft Outlook. Participants will gain efficiency in using many of Outlook’s features to manage email, contacts, and calendars.  

Modules and topics covered by this course: 

  1. Foundations 

    • Opening Outlook 

    • Outlook Options 

    • Adding and Removing Accounts 

    • The Outlook User Interface

  2. Managing Emails 

    • Customize Views 

    • Composing Emails 

    • Customizing Emails

  3. Contacts 

    • Creating, Editing, and Deleting Contacts 

    • Contract Groups 

    • Importing Contacts 

    • Using Address Books

  4. Calendars 

    • Creating Appointments 

    • Scheduling Meetings 

    • Customizing Calendar Views 

    • Creating Calendars 

    • Sharing Calendars 

  5. Outlook and Microsoft Teams 

    • Share to Teams 

    • Calendar, Meet Now & Schedule Meetings 

    • Emails and Conversations 

    • People 

    • Instant Messaging 


This hands-on course is taught by a certified Microsoft Master Instructor. 

You will need to have MS Outlook 2016 (or newer) program downloaded and installed on the computer. The web version will not be suitable.  


In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.  

IMPORTANT NOTE:  This is a new session from a new provider. If you are looking for the full-day (8 Hour) Microsoft Outlook training we offered previously, please reach out to  


Delivery Method: Virtual Session – GoToTraining  

Course Fee Includes: Access to the course, course materials, and a digital certificate upon completion. 


This course is delivered in partnership with local and provincial construction associations across Canada. You will be participating with a group of industry peers from multiple regions. 

Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.



A basic knowledge of and experience with Windows, including being able to start programs, switch between programs, locate saved files, and close programs.   

Who Should Attend

This course is intended for anyone who wants to gain a foundational understanding of Microsoft Outlook.

Technical Requirements

  1. Computer or laptop 

    • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell phones will not be adequate.   

    • Windows 10 or Mac iOS  

  2. Software/Programs - Excel 2016 (or newer) program downloaded and installed on the computer. The course assumes that students have completed the Microsoft Office Basics course or have equivalent knowledge. The web version will not be suitable.

  3. Webcam(Mandatory)– in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class  

  4. Microphone(Mandatory)   

  5. Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. The minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.  

  6. A quiet space with minimal distractions - The microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.    

  7. Comfortable chair