Sales Skills Workshop

Sales Skills Workshop

Gold Seal: 1 Credit * BC Housing: 7.5 CPD Points

Description

Set up in 2 - 1/2-day live instructor led online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. There is no opportunity to re-schedule or request for a partial refund if a student cannot attend both sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program. 

 

Today’s customers have more choice and power, which means they are more demanding and less loyal. This new reality renders traditional selling strategies and techniques dangerously obsolete. Do you want to be more competitive? Increase your margins? Keep your workflow steady and less cyclical? 

 

This workshop will help everyone in your company grasp the strategies and tactics required to meet your best potential clients and close the sale. Participants will learn a new mind-set, skill set and tool-set essential for achieving sales cycle success in the new economy. 

 

Participants will learn: 

 

  • A customer-centered and value-based approach to selling. 

  • Strategies and techniques on how to build and sustain relationships and create customer loyalty. 

  • How to ensure you are having the right meeting with the right people at the right time in the right place for the right reasons. 

  • The eight-step customer buying/decision-making process and when to apply the appropriate selling strategies and skills.

  • The three types of buying decisions and how to conduct a stakeholder analysis to identify all buying influences and who has the real decision-making power. 

  • How to present solutions in a powerfully persuasive manner. 

  • How to successfully secure commitment without using high pressure, manipulative closing techniques. 

  • Negotiating strategies and tactics that create win-win margin-maintaining outcomes. 

 

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.  

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

  

Delivery Method: Virtual Session – Zoom Meeting or In-Person/Classroom delivery available.

Course Fee Includes: Access to the course, course materials, and a digital certificate upon completion.  

Prerequisites

There are no prerequisites for this session.

Who Should Attend

Anyone who is seeking to achieve better results dealing with people. Anyone who is just looking to get his or her needs met more consistently. 

What Previous Participants Have Said

“Very impressive! Complete eye opener and gives a new outlook on everything.” 

“Easy to follow, very active.” 

“I thought it was great content. Lots of food for thought.” 

Technical Requirements

**For Virtual Delivery Sessions Only**

  1. Computer or laptop

    • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cellphones may not be adequate

    • Windows 10 or Mac iOS. 

  1. Webcam (Mandatory) – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class

  2. Microphone (Mandatory)

  3. Internet connection- For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. The minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.

  4. A quiet space with minimal distractions –The microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.

  5. Comfortable chair